The Technicolor CGA4234DGW will turn off and on again, and load with its factory default settings.
A separate router is required to provide Wi-Fi.
The default username and password are case-sensitive, and are:
After the testing and approval process of a new version of firmware for a cable device, cable network operators may then automatically upgrade all cable modems connected on their network with the latest certified firmware. Operators run all cable devices and firmware versions through their own testing process, after which the device and firmware are certified for use on the cable network. Also I haven’t called into customer service since I assumed at the beginning of this problem that it was something on my end and not the modem itself.The Technicolor CGA4234DGW available from NCF has been certified by the following cable network vendors for operation on their infrastructure:Ĭurrent certified firmware version: CGA4234-P15-13-CA902-c0200r181-191007 (on the Rogers cable network)Ĭable network operators control what cable modems and firmware versions can be used on their networks. Which makes me think that the modem itself might be dying and I might have to get a replacement mailed in. I did notice on one of the factory resets, that the light on top was red for a while before it starting going through the normal range of colours.
I got my Xbox Series X and computer hardwired into the modem with cat 6 cables and that setup worked for the first few weeks of having the modem, but I forgot what my login credentials were for the webpage sign-in, so I decided to do a factory reset and go back to the original username and password.Īfter waiting for the modem to boot back up and for both devices to receive the internet signal, when I tried to load any webpage on my computer that wasn’t the login for the modem or the google homepage, it would take forever to even send the request out for the page I wanted to access.
Ever since I have done a pinhole factory reset on the modem, I have not been able to use the internet on one of my Ethernet ports I have been having trouble with my Technicolor XB6 modem for almost two weeks now.